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Cromwell vets are looking to expand our front of house team with roles in and around Huntingdon on a full time and/or part time basis.

We are excited to advertise a new vacancy within this team. At Cromwell vets we pride ourselves on our excellent standards for patient and client care and rely on our client co-ordinators to help promote this.

Key Responsibilities

Personal Specification

You should be enthusiastic, driven and strive to deliver the best customer service experience. You should be able to think on your feet, be a quick problem solver and be calm in challenging situations, remaining professional at all times.

Your main responsibilities:

  • Answering the phone in a polite and friendly manner, dealing with any enquiries and booking appropriate appointments, using our in-house system.
  • Managing the diaries effectively and ensure the smooth running of vets and nurses consults.
  • Helping to assist with administrative duties including answering email enquiries and online booking requests.
  • Taking payments over the phone.
  • Transferring calls to the appropriate person.
  • Have a clear speaking voice and be empathetic and sensitive at certain situations.
  • Have a full clean driving license.

Benefits

  • 25 Days holiday per annum (Pro Rata)
  • Day off for your birthday
  • Supported training and personal development opportunities
  • Staff discount
  • Cycle to work scheme

If you feel you are the ideal candidate for this role, please provide a covering letter as to why you wish to be considered and an up to date CV and email it to This email address is being protected from spambots. You need JavaScript enabled to view it.